Car Management Service

Designed a website and mobile app for car servicing and repair, including UX research and prototyping.

Role

UX/UI Designer

Timeline

6 weeks

Tools

Figma, Canva, Google Forms

Team

5 members

Car Management Service

Project Details

This project involved designing a comprehensive car management service that includes both a website and a mobile app. The goal was to streamline the process of car servicing and repair for users, making it more accessible and user-friendly.

Key Features

User-friendly Booking

Intuitive interface for easy car service scheduling

Real-time Tracking

Monitor service progress in real-time

Integrated Payments

Secure and seamless payment system

Service History

Comprehensive record of maintenance and reminders

Direct Communication

Seamless channel with service providers

User Persona

Mark Sanchez

"Top-notch car service center plays a key role in driving my business forward."

Bio

Mark is a busy professional who relies heavily on his car for both work and personal commitments. Mark's days are packed with meetings and appointments, making it crucial to keep his vehicle in top condition. He values efficiency and convenience, seeking an app that seamlessly integrates all aspects of car maintenance.

Tech-savvy Analytical Pragmatic

Goals

  • Having access to his car's service history and costs anywhere anytime.
  • Easy schedule routine maintenance appointments at preferred service centres.
  • Ability to differentiate between business and personal trips, allowing for easy mileage and time tracking, so he can make reports for reimbursement or tax purposes.
  • Manage all tasks related to his vehicles by receiving notifications about essential services and setting reminders for additional maintenance tasks such as insurance and registration renewal.

Pain Points

  • Find difficulty in remembering car maintenance dates.
  • Often missing regular service check-ups.
  • Waiting a long time to get his car fixed.
  • Not having easy access to his car service history and costs.

Why Choose Car Care Service

01

Extensive Network

As the premier choice for professional car repairs and services across Central Europe, our extensive network ensures prompt, high-quality service for a wide range of car brands, minimizing wait times and maximizing convenience.

02

Digital Records

Experience enhanced transparency with our digitalized service receipts. Access your complete vehicle maintenance history anytime, anywhere, empowering you to make informed decisions about your car's care and upkeep.

03

Smart Tracking App

Unlock the power of our innovative app after your first service. Effortlessly track your vehicle's upcoming maintenance needs, ensuring optimal performance and longevity. Never miss a crucial service milestone again.

Design Process

01

Discovery

Explore user needs and market trends

  • User interviews
  • Competitor analysis
  • Project scoping
02

Define

Synthesize research into insights

  • User personas
  • User stories
  • Design principles
03

Ideate

Generate creative solutions

  • Brainstorming
  • Concept sketches
  • Wireframes
04

Design

Develop UI and interactions

  • High-fidelity mockups
  • Responsive layouts
  • UI components
05

Test & Iterate

Evaluate and refine designs

  • Usability testing
  • Feedback analysis
  • Design iterations

Color Palette

UI Kit

UI Kit

Wireframes

Wireframes