Car Management Service
Designed a website and mobile app for car servicing and repair, including UX research and prototyping.
Role
UX/UI Designer
Timeline
6 weeks
Tools
Figma, Canva, Google Forms
Team
5 members
Project Details
This project involved designing a comprehensive car management service that includes both a website and a mobile app. The goal was to streamline the process of car servicing and repair for users, making it more accessible and user-friendly.
Key Features
User-friendly Booking
Intuitive interface for easy car service scheduling
Real-time Tracking
Monitor service progress in real-time
Integrated Payments
Secure and seamless payment system
Service History
Comprehensive record of maintenance and reminders
Direct Communication
Seamless channel with service providers
User Persona
Mark Sanchez
"Top-notch car service center plays a key role in driving my business forward."
Bio
Mark is a busy professional who relies heavily on his car for both work and personal commitments. Mark's days are packed with meetings and appointments, making it crucial to keep his vehicle in top condition. He values efficiency and convenience, seeking an app that seamlessly integrates all aspects of car maintenance.
Goals
- Having access to his car's service history and costs anywhere anytime.
- Easy schedule routine maintenance appointments at preferred service centres.
- Ability to differentiate between business and personal trips, allowing for easy mileage and time tracking, so he can make reports for reimbursement or tax purposes.
- Manage all tasks related to his vehicles by receiving notifications about essential services and setting reminders for additional maintenance tasks such as insurance and registration renewal.
Pain Points
- Find difficulty in remembering car maintenance dates.
- Often missing regular service check-ups.
- Waiting a long time to get his car fixed.
- Not having easy access to his car service history and costs.
Why Choose Car Care Service
Extensive Network
As the premier choice for professional car repairs and services across Central Europe, our extensive network ensures prompt, high-quality service for a wide range of car brands, minimizing wait times and maximizing convenience.
Digital Records
Experience enhanced transparency with our digitalized service receipts. Access your complete vehicle maintenance history anytime, anywhere, empowering you to make informed decisions about your car's care and upkeep.
Smart Tracking App
Unlock the power of our innovative app after your first service. Effortlessly track your vehicle's upcoming maintenance needs, ensuring optimal performance and longevity. Never miss a crucial service milestone again.
Design Process
Discovery
Explore user needs and market trends
- User interviews
- Competitor analysis
- Project scoping
Define
Synthesize research into insights
- User personas
- User stories
- Design principles
Ideate
Generate creative solutions
- Brainstorming
- Concept sketches
- Wireframes
Design
Develop UI and interactions
- High-fidelity mockups
- Responsive layouts
- UI components
Test & Iterate
Evaluate and refine designs
- Usability testing
- Feedback analysis
- Design iterations